Hampton Inn By Hilton Hamilton

This was one of the best hotels I have stayed in on a business trip. The staff are happy and smile. It was spotlessly clean. Great location for me, with amazing views from my room over the lake. Secure parking, great facilities and a good buffet breakfast available from 6am. So the important question is would I recommend it.........ABSOLUTELY and I would not hesistate in a moment to come back. EXCELLENT HOTEL

The staff was friendly, open and helpful all the time. Gym was great, good variety of equipment. We liked the bathroom products in the pump bottles, especially the hand soap and lotion at the sink and the products in the shower - much cleaner and easy to use instead of a messy bar of soap. The restaurant didn't have gluten free bread options and once asked, they brought in a great variety of brown and white bread and bagels the very next day. Underground parking was clean and well lit The scent in the lobby, elevators, stairways and other areas was very pleasing, calming and refreshing The cleaning staff did a great job with cleaning our room every day, and they were very friendly and detailed.

The bed was comfortable, the TV set was as big as one would have at home, the carpet was soft, it was clean, warm and cosy. Good service at the breakfast. Location was nice, close to few good dinners.

The breakfast buffet took my expectations beyond. Also, the gap between checking in and out is long. We enjoyed and maximized our stay. We are not rushing because of early checkout. The availability of the pool also was from 6:00-10:00, my kids indeed enjoyed there stay.

I had a great experience staying at the Hampton Inn in Hamilton, Ontario, thanks to John at the front desk. He was incredibly friendly and welcoming, and his customer service was exceptional. John went above and beyond to ensure that I had a smooth and enjoyable stay. I highly recommend this location, and I hope to see more staff like John in the future. Thank you!